LLoyds online site crashes hitting millions of customers

Millions of online customers with Lloyds, Halifax and Bank of Scotland have been locked out of their accounts.

Mobile banking through smartphone apps is also down.

All three banks are part of Lloyds Banking Group.

The website had the message:

Sorry, we’ve had to log you off

We’re sorry but an error has occurred whilst processing your transaction.

Other users were informed by text messages:

“We know our customers are having issues with internet and mobile banking.

“We’re sorry about this and we’re working to have it back to normal soon.”


About the Author

Philip Braund spent 16 years at the Daily Mirror as a reporter and news editor before moving to ITV. He was the series producer of the ground-breaking investigation programme The Cook Report, Managing Editor at ITV's Millbank Studios, and Head of News at ITV Central. He has won national and regional Royal Television Society awards for documentaries.

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